The Nigeria Communications Commission (NCC) has ordered banks to deduce non -structured supplementary data positions (USD) directly from the mobile air time of customers, as of June 3, 2025.
United Bank for Africa (UBA) has announced this change in the billing method, aligning with the Billing model of the end user (EUB) of the NCC.
According to UBA, each USD session will attract a position of ₦ 6.98 for 120 seconds. Customers will receive a message of consent at the beginning of each session, and the air time will only be deduced after the confirmation and availability of the bank to provide the service.
In a client notice entitled: “New USD USD billing process”, and sent to customers on Tuesday, the bank said that as of June 3, 2025, the USSD transactions charges will no longer be deduced from the banking accounts of the customers, but directly from its mobile air time balance.
The change is in uniform with the Billing model of the end user (EUB) of the NCC, which requires mobile network operators to deduct positions by USD sessions directly from user air time.
“In line with the Directive of the Nigeria Communications Commission (NCC), keep in mind that the charges as of June 3, 2025 for USD banking services will no longer be deduced from their bank account.
“In the future, these charges will be deducted directly from their mobile air time balance according to the End User's Billing Model (EUB) of the NCC,” UBA said in a notice sent to his customers on Tuesday.
The UBA notice indicated that each USD session will attract a position of ₦ 6.98 for 120 seconds.
At the beginning of each session, customers will receive a message of consent, and the air time will only be deduced when confirming that the bank is available to deliver the requested service.
In addition, UBA encouraged customers who may not feel comfortable with the new billing system to suspend the use of the USD channel.
The bank also advised
Users explore alternative digital platforms such as their mobile bank application and internet bank for a more perfect experience.
The management said that the new billing structure is part of the continuous efforts to rationalize USD positions and guarantee transparency in financial transactions made through mobile networks, aligning with the NCC directive.